Sexual Health and Family Planning ACT (SHFPACT) offers a holistic, confidential and respectful service to Canberra and the region. A majority of SHFPACT Doctors and Nurses are female. All doctors and nurses have specialist sexual & reproductive health qualifications and approach all matters sensitively.
OUR CONTACT DETAILS
Reception & Appointments: 02 6247 3077
Fax : 02 6257 5710
Please note, we cannot make appointments via email!
CLINIC OPENING HOURS
Tuesday: 8.30am - 5.00pm
Wednesday: 8.30am - 5.00pm
Thursday: 8.30am - 5.00pm
Friday: 8.30am - 1.30pm
Sexual Health and Family Planning ACT
Level One, 28 University Avenue, Canberra, ACT, 2601
28 University Avenue is a building with a dark glass facade. The University Avenue entrance to SHFPACT's building is located in-between two coffee shops, 'Gozleme Café' and 'The Hobart Coffee Lounge'. Enter our building through this entrance, and take the lifts to Level 1.
- Contraceptive advice, information & services
- IUD’s and other long acting contraceptive options
- STIs (Sexually Transmissible Infections): Testing, Treatment and Advice
- Mens Sexual Health Services and Testing
- Womens Sexual Health Services and Testing
- Emergency Contraception (the 'Morning After' Pill)
- Breast Checks and Awareness Education
- Pap Smears HPV Vaccine
- Fertility Issues and Pre-Conception Advice
- Unplanned Pregnancy Counselling (Unbiased and Respectful)
- Sexual Difficulties and Sexuality Education
- Canberra Menopause Centre
Different conditions require varying appointment times. Most appointments dare 15 or 30 minutes.
New clients are asked to arrive 10 minutes before the start of their appointment to complete paperwork which includes general information and a medical questionnaire. Should the booked time be inadequate to provide care to matters arising within the consultation, clients are requested to make an appointment for a return visit so these needs can be met. Call 02 6247 3077 to make an appointment.
- Client Information — This a short guide for clients of SHFPACT clinical services
- Exceptions to accessing your information
SHFPACT charges a concessional fee for doctors appointments for:
- All clients under 21;
- Full time students under 25 and;
- Concession card holders.
We encourage all clients using our clinical services to become members. Members receive a discount on standard consultation fees. Please speak with our reception team about fees when making your appointment, and they will advise you of the likely cost of your consultation.
Members who meet the concessional eligibility are not charged a fee for clinical services provided by nurses. This service us supported by funding from ACT Government. Please speak with our reception team about fees when making your appointment, and they will advise you of the likely cost of your consultation.
STAFF AT SHFPACT
The SHFPACT clinic is staffed by a team of doctors, nurses and receptionists. Doctors see all clients who have a reproductive or sexual health problem, specifically those who require a procedure or treatment.
Nurses with a Certificate in Reproductive and Sexual Health provide services to asymptomatic clients who require routine screening and contraception advice or administration.
SHFPACT offers training programs to both doctors and nurses. SHFPACT is committed to providing training for community and health service professionals, to ensure there is wider access to Sexual and Reproductive Health services within the community.
On some occasions, there may be a doctor, nurse, medical student or student midwife present in the clinic completing SHFPACT practical training, or doing observational placements.
Doctor and nurse trainees undertaking SHFPACT training are fully qualified, with experience in their profession. Trainees on some clinical placements may perform procedures, under the close supervision of a SHFPACT doctor or nurse.
Medical students and student midwives participate in observational placements as part of their degree. Students on observational placements act only as an observer during consultation.
Clients will be asked if they agree to having a trainee or student present at their consultation, and where there is a trainee, if the trainee will be in an active role.
While client consent to having a trainee or student present is greatly appreciated, client refusal will be respected.
CLINICAL SERVICES FOR PEOPLE WITH DISABILITIES
(For any of the below considerations please alert the receptionist at time of booking)
The SHFPACT clinic can offer longer appointments for people who may need more time with the clinician. SHFPACT also supports individuals to bring along a carer or support person to the consultation if this will help will help with comfort levels of a client’s visit.
SHFPACT's Clinic is fully wheelchair accessible and accessible parking can be found in Darwin Place, next to the Darwin Place entrance to the building.
The SHFPACT reception team can organise the services of an AusLAN interpreter – please let them know at time of booking if you require this service.
For more information, or to request assistance with an appointment, phone SHFPACT on 02 6247 3077.
CLINICAL SERVICES FOR CULTURALLY AND LINGUISTICALLY DIVERSE PEOPLE
Language barriers can make it more difficult for people whose first language is not English to find and use health services.
The SHFPACT reception team can organise the services of a TIS qualified interpreter – please let them know at time of booking if you require this service.
SHFPACT clinical and education team may also be able to source information on sexual and reproductive health in an individual’s preferred language.
THINGS TO NOTE
For urgent concerns where SHFPACT is unable to respond in the time required please see your GP or the Walk-in Clinic at the Canberra Hospital, or call HealthDirect on 1800 022 222.
For assistance in an emergency please call 000 or 112 (digital mobile phone) or 106 (TTY, text based emergency number)
Do not email if you require an immediate response to your concern!
We cannot make appointments via email!