Access NDIS Support Services 

Eligibility for service

To be eligible for SHFPACT supports funded by NDIS a client must: 

1. Benefit from the support and services offered by SHFPACT, and 
2. Be a participant of NDIS, and 
3. Have a current NDIS plan, and 
4. Have a support category(ies) in their NDIS plan required by SHFPACT to provide the support, and 
5. Have available funds under required support category(ies).  
6. Consent to receive a service from SHFPACT. 

Specialised service suite

SHFPACT recognises the rights of its participants in relation to sexuality and relationships, including freedom of sexual expression, self-determination and informed/supported decision making. SHFPACT has an organisation-wide commitment to human rights and social justice that emphasises the rights of all people, regardless of age, sex, gender, religion, culture, ethnicity, cognitive ability, which are also included in human rights and anti-discrimination laws in ACT.  

SHFPACT provides a specific and limited suite of supports under NDIS arrangements, rather than an ongoing and broad range of supports in daily life.

SHFPACT does not currently provide: long-term psychological therapy or ongoing family support/relationship counselling interventions, sexual therapy involving physical/mobility assistance with sexual expression. SHFPACT does not provide Plan Management or Support Coordination services to NDIS participants, and is not responsible for the management of clients' property or money. 

Emergency and Disaster Management Planning for NDIS Participants

SHFPACT does not provide critical non-deferrable supports. When SHFPACT is unable to provide support, due to unforeseen circumstances - such as a unusable/inaccessible facilities, natural disaster, or public health emergency - the current service agreement is suspended or terminated. Incomplete support services will resume as soon it is safe to do so after a disaster, and a new service agreement is created at that time.

It is the responsibility of a Participant’s Support Coordinator, parent/carer and/or other support workers to undertake individual emergency and disaster management planning.