Skip to main content

Easy English Policies

We want everyone to be able to understand what our policies say.

Policies are a type of information document.

They tell you the rules SHFPACT follow to keep you safe. You can ask for help if you do not understand this information.

Feedback Policy

How to tell us what you think about our services.

Click Here.

Privacy Policy

How we keep information about you safe.

Click Here.

Charter of Rights

Your rights and how we will respect you.

Click Here

Cancellation Policy

What to do if you need to change your appointment or can not come to SHFPACT.

Click Here.

Safeguarding Policy

How we will keep you safe.

Click Here.

Critical Incident Management Policy

What will happen if something goes wrong.

Click Here.

The Australian Charter of Health Care Rights

Australian Charter of Healthcare Rights (second edition) - A4 Accessible

Click Here.

CONTACT OUR TEAM

If you would like to know more or have additional questions? Call our team on 02 6247 3077 or email us.