Skip to main content


SHFPACT is open for face-to-face/in-person consultations with our doctors and nurses, and for counselling services. If you are at high risk for COVID-19 you can request a telehealth consultation.

Some of our services maybe affected by staff shortages due to COVID-19. Thank you for your patience and understanding with this.


SHFPACT has a current COVID-19 Safety Plan and evidence-based protocols in place to keep both you and our staff safe. These are all regularly updated. As part of this we have strict cleaning protocols where the clinic room you are seen in is cleaned thoroughly after each client.

When you receive a reminder for your appointment you will be asked if you have any symptoms of COVID-19 and asked not to attend for your appointment if you do.

All clients and staff are required to wear a mask while on SHFPACT premises. A mask wll be provided for your use. We also have hand sanitiser available on site.

Access ACT Health for up-to-date information about COVID-19 in the ACT 

More information about COVID-19 symptoms and getting tested in the ACT HERE


 The following appointments can be booked via Hotdoc for a phone consultation.

Sexual health services:

  • STI (sexually transmissible infection) screening, when you do not have any symptoms
  • Initial PrEP consultation (new clients)
  • Follow up PrEP (continuing clients)
  • Menopause Centre Canberra:
  • Initial menopause consultations for new clients
  • Follow up menopause for continuing clients
  • Contraception and reproductive health services:
  • Repeat contraceptive pill prescriptions for existing clients


For other health services and information, please contact us by phone 02 6247 3077. Our staff will assist you to make an appointment with our doctors/nurses or refer you to other clinicians as appropriate.

We look forward to continuing to assist with your sexual and reproductive health needs.

Given the rapidly changing circumstances around the COVID-19 public health emergency, we advise you to continue to monitor the latest health information on the ACT Health Directorate website.