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SHFPACT Policies, Privacy and Feedback

Sexual Health and Family Planning ACT has been working in the Canberra community for over forty-five years providing reproductive and sexual health education, respectful relationships, social skills, and social safety supports for children, young people, and adults with disability.

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Easy English Policies

You can read all our NDIS policies in Easy English here.

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Feedback Policy

SHFPACT cares about what you think of our services. We use your feedback to help us improve. This policy will tell you how to give feedback and what we do with it.

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Privacy Policy

Your privacy is important. SHFPACT follows all the laws and regulations about keeping your information safe. This policy will explain how we do this and what we do with your personal information.

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Charter of Rights

SHFPACT is committed to upholding your human rights. This policy will explain our commitment to respect, your rights, and your responsibilities when attending SHFPACT.

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Client Safeguarding Policy

SHFPACT takes your safety very seriously. This policy will explain how we will protect you and our safeguarding commitment

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Critical Incident Management Policy

Sometimes accidents happen and when they do SHFPACT is prepared. This policy tells you what we will do if something goes wrong.

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Cancellation Policy

Unexpected things can happen, and you may need to cancel your appointment or service with us. This policy will tell you about the timeframes for cancellation and what we expect from you.

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Access NDIS Support Services at SHFPACT

More information for Participants, Support Coordinators, support workers and parents/carers about NDIS services at SHFPACT

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Site access at SHFPACT

Information about access to Sexual Health and Family Planning ACT

NDIS INTAKE FORM

EASY ENGLISH VERSIONS

CONTACT US

If you would like to know more or have additional questions? Call our team on 02 6247 3077 or email us.