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SHFPACT Policies, Privacy and Feedback

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Easy English Policies 

Read all our NDIS policies in Easy English.

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Feedback Policy

We care about your feedback and use it to help us improve. This policy tells you how to give feedback and what we do with it.

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Privacy Policy 

Your privacy is important. We follow all laws and regulations about keeping your information safe. This policy explains how we do this. 

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Charter of Rights 

We are committed to upholding your human rights. This policy explains your rights and responsibilities while attending SHFPACT.

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Safeguarding Policy

We take your safety seriously. This policy explains how we will protect you and our safeguarding commitment. 

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Critical Incident Management Policy

Sometimes accidents happen, and when they do, we are prepared. This policy tells you what we will do if something goes wrong.

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Cancellation Policy

Sometimes you may need to cancel your appointment or service. This policy tells you about timeframes for cancellation.

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Access NDIS Support Services

Information for participants, support coordinators, support workers, and parents/carers about our NDIS services.

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Site Access

Information about access to SHFPACT.

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